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Frequently Asked Questions
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We ship all over the world. International shipping costs will apply, and will be added at checkout. US and Canadian shipping is free for specimens, but wholesale shipping rates do apply for all locations.
Please allow 1-3 business days for us to pack and dispatch your order.
US and Canadian orders typically take 3-5 business days to arrive after dispatch.
International shipping times vary, but on average take 8-10 business days to arrive after dispatch.
Please note that wholesale orders do not qualify for free shipping. In order to get an accurate shipping quote, we need to package your order first. Expect to receive a shipping invoice in your email 1-2 business days after you make your purchase.
After your shipping invoice has been paid, your order will be shipped, and you will be provided with a tracking number. Most orders will be shipped using DHL or FedEx.
We offer free shipping on specimens to the US and Canada only. Shipping rates will apply to any locations outside of the US and Canada, these rates will be calculated for you at checkout.